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Heartbeat Line
Heartbeat Line

PRIVACY POLICY STATEMENT

A Private Note to Our Members:

Our credit union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

As a member of our credit union, you also have a responsibility to safeguard your financial information.

To ensure that you can rely upon the quality of products and services we make available, our credit union stands behind the following privacy policy:

  • Our credit union will collect only the personal information that is necessary to conduct our business. Such personal information may consist of first and last name, home or other physical address, e-mail address, telephone number, social security number, or any other identifier that permits the physical or online contacting of a specific individual. That means just what is necessary to provide competitive financial products and services – no more.
  • Our credit union will protect your personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.
  • You will always have access to your information. As a member of our credit union, you will always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.
  • Our credit union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, or when we partner with other businesses to offer a broader array of products and services.
  • Our credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members’ economic well being. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms.
  • If any material changes occur to this privacy policy a notice of change, along with a link to the Privacy Policy, will be posted on the What’s New page for a period of 60 days after the change.
 

Biometric information privacy policy and consent

Scope and Overview:

This policy outlines how Befit Financial Federal Credit union, its vendors, and/or the licensor of the Befit Financial Federal Credit Union’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes.

Biometric Data Defined: 

As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a ” biometric identifier.” “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.

Disclosure and Authorization Policy:

To the extent that Befit Financial Federal Credit Union, its vendors, and/or the Licensor of the Befit Financial Federal Credit Union’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, Befit Financial Federal Credit Union must first:

  • Inform each consumer that Befit Financial Federal Credit Union, its vendors, and/or the licensor of the Befit Financial Federal Credit Union’s consumer verification software are collecting, capturing, or otherwise obtaining the consumer’s biometric data, and that the Befit Financial Federal Credit Union is providing such biometric data to its vendors and the licensor of the Befit Financial Federal Credit Union’s consumer verification software; Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and Receive consent by the consumer authorizing Befit Financial Federal Credit Union, its vendors, and/or Befit Financial Federal Credit Union’s consumer verification software to collect, store and use the consumer’s biometric data for the specific purposes disclosed by the Befit Financial Federal Credit Union, and for Befit Financial Federal Credit union to provide such biometric data to its vendors and the licensor of the Befit Financial Federal Credit Union’s consumer verification software.
  • Befit Financial Federal Credit Union, its vendors, and/or the licensor of the Befit Financial Federal Credit Union’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the Befit Financial Federal Credit Union’s vendors and the licensor of Befit Financial Federal Credit union’s consumer verification software may be paid for products or services used by Befit Financial Federal Credit Union that utilize such biometric data. 
  • This policy is intended to comply with all federal, state, and local laws.
 
Purpose for the Collection of Biometric Data:
 
Befit Financial Federal Credit Union, its vendors, and/or the licensor of Befit Financial Federal Credit Union’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.
 
Disclosure:
 
Befit Financial Federal Credit Union will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the Befit Financial Federal Credit Union’s consumer verification software providing products and services using biometric data without/unless:
 
  • First obtaining consumer consent to such disclosure or dissemination.
  • The disclosed data completes a financial transaction requested or authorized by the consumer; Disclosure is required by law or ordinance; or Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.
 
Security:
 
Befit Financial Federal Credit Union shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which Befit Financial Federal Credit Union stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify and individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.
 
Retention:
 
Befit Financial Federal Credit Union shall retain consumer biometric data only until, and shall request that its vendors and the licensor of Befit Financial Federal Credit Union’s consumer verification software permanently destroy such data when, the first of the following occurs:
 
  • The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity; Request of consumer to destroy the biometric data; or within 30 days of consumer’s provisioning of biometric data.
 

Contact Information:

If you have any questions about our use, storage, or security of your biometric data you can contact us at info@bffcu.org

Biometric Information Consumer Consent:

As outlined in the “Biometric Information Privacy Policy”, I understand and consent to the collection, use, retention, storage, and/or disclosure or re-disclosure of data or images from biometric verification technology by Befit Financial Federal Credit Union, its vendors, and/or the licensor of the Befit Financial Federal Credit union’s consumer verification software. I acknowledge that I have been given a copy of the Policy, or that the Policy has been made accessible to me, and I have had the opportunity to review it and request any additional information concerning the Befit Financial Federal Credit Union’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data. 

TERMS OF USE

The Befit Financial FCU Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Befit Financial FCU Web Site constitutes your agreement to all such terms, conditions, and notices.

Modification of these terms of use:

Befit Financial FCU reserves the right to change the terms, conditions, and notices under which the Befit Financial FCU Site/Services are offered. You are responsible for regularly reviewing these terms and conditions and additional terms. Your continued use of the Befit Financial FCU Site/Services constitutes your agreement to all such terms, conditions, and notices.

Personal and non-commercial use limitation:

Unless otherwise specified, the Befit Financial FCU Site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Befit Financial FCU site.

Links to third party sites:

The Befit Financial FCU Site/Services may contain links to third party Web sites (“Linked Sites”). The Linked Sites are not under the control of Befit Financial FCU and Befit Financial FCU is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Befit Financial FCU is not responsible for webcasting or any other form of transmission received from any Linked Site nor is Befit Financial FCU responsible if the Linked Site is not working appropriately. Befit Financial FCU is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Befit Financial FCU of the site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites. Any dealings with third parties (including advertisers) included within the Befit Financial FCU Site/Services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. Befit Financial FCU shall not be responsible or liable for any part of any such dealings or promotions.

No unlawful or prohibited use:

As a condition of your use of the Befit Financial FCU Site/Services, you will not use the Befit Financial FCU Site/Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Befit Financial FCU Site/Services in any manner which could damage, disable, overburden, or impair any Befit Financial FCU Site/Service(s) (or the network(s) connected to any Befit Financial FCU Site/Service(s)) or interfere with any other party’s use and enjoyment of any Befit Financial FCU Site/Service(s). You may not attempt to gain unauthorized access to any Befit Financial FCU Site/Service, other accounts, computer systems or networks connected to any Befit Financial FCU Site/Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Befit Financial FCU Sites/Services.

Service Contact: info@bffcu.org

Termination/Access Restriction:

Befit Financial FCU reserves the right, at its sole discretion, to terminate your access to the Befit Financial FCU Site/Services and the related services or any portion thereof at any time, without notice.

Befit Financial FCU may also terminate or suspend your access to Befit Financial FCU Site/Service(s) for inactivity, which is defined as failing to log into a particular service for an extended period of time, as determined by Befit Financial FCU. Upon termination of the Befit Financial FCU Site/Service, your right to use the Befit Financial FCU Site/Service immediately ceases. Befit Financial FCU shall have no obligation to maintain any content or to forward any unread or unsent messages to you or any third party.

Copyright and trademark notices:

All contents of the Befit Financial FCU Web Sites are: © 2022 Befit Financial FCU All Rights Reserved and/or its suppliers, 640 East Main Street Vacaville, Ca 95688.

Any rights not expressly granted herein are reserved.

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Befit Financial Federal Credit Union provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Befit Financial Federal Credit Union, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

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